Five non-negotiables of game-changing client communication
Overview
In this session, Alex Bond Burnett, who coaches finance professionals in their communication skills, deep dives into improving client communication.
“You've done this forecast but clients aren't responding, they're not asking you questions and they're not taking action. It can feel hugely frustrating. I get it. I do. I've been there. I’ve also been in practice myself and I have had those conversations.”
So how can you ensure that your hard work, insights and analysis are understood and lead to real change within a client’s business? Alex talks through her 5 absolute non-negotiables so that you can have game-changing client communication and make a real impact.
In this webinar you'll learn
Why Trust Matters: Highlight the critical role of trust in client relationships.- A Client-Centric Mindset: Embrace a client-focused approach for effective communication.
- Quality Over Quantity: How to prioritise quality in your services.
- Show, Don't Tell: Demonstrate ideas rather than relying solely on verbal communication.
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Alex Bond Burnett is the founder of Ambition: Impact. As a coach, Alexandra empowers individuals to embrace their unique communication style, become compelling storytellers, and build authority with impact. With expertise in psychology and behaviour, she is an accredited ICF coach, former accounting founder, trained actor, and public speaking mentor. Quite a mix! Her insights have been featured in publications such as Fortune Magazine, Newsweek, and Financial Adviser. Notable clients including Xero, ACCA, Iris and EY have benefitted from her expertise.
Follow her on Linkedin
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Five non-negotiables of game-changing client communication
In this session, Alex Bond Burnett, who coaches finance professionals in their communication skills, deep dives into improving client communication.
“You've done this forecast but clients aren't responding, they're not asking you questions and they're not taking action. It can feel hugely frustrating. I get it. I do. I've been there. I’ve also been in practice myself and I have had those conversations.”
So how can you ensure that your hard work, insights and analysis are understood and lead to real change within a client’s business? Alex talks through her 5 absolute non-negotiables so that you can have game-changing client communication and make a real impact.
- Why Trust Matters: Highlight the critical role of trust in client relationships.
- A Client-Centric Mindset: Embrace a client-focused approach for effective communication.
- Quality Over Quantity: How to prioritise quality in your services.
- Show, Don't Tell: Demonstrate ideas rather than relying solely on verbal communication.
Alex Bond Burnett is the founder of Ambition: Impact. As a coach, Alexandra empowers individuals to embrace their unique communication style, become compelling storytellers, and build authority with impact. With expertise in psychology and behaviour, she is an accredited ICF coach, former accounting founder, trained actor, and public speaking mentor. Quite a mix! Her insights have been featured in publications such as Fortune Magazine, Newsweek, and Financial Adviser. Notable clients including Xero, ACCA, Iris and EY have benefitted from her expertise.
Follow her on Linkedin
