Careers at Fathom

Fathom is transforming the way advisers and business owners create beautiful performance reports and access timely business insights. We've helped over 10,000 businesses around the world gain the valuable insights they need to make better business decisions — and we're just getting started!

We're looking for talented individuals to join our growing team.

Current Openings

Brisbane, Australia

Partner Success Specialist

Partner Consultant

Applicants must be an Australian/NZ citizen or a permanent resident (visa sponsorship is not offered for these roles)

Perks, company and culture

Do your best work with the latest tech while we look after your back with Herman Miller Aeron Chairs

Enjoy unlimited espresso coffee brewed from gourmet coffee beans and select from a range of seasonal fruit

We're proud of our team! You'll be joining a range of experienced and innovative thinkers across a range of disciplines

Our Brisbane office is in a great location, offering free parking and an easy commute against the traffic

Enjoy a convenient walk to daycare, schools, park, gym, shopping centre and medical centre

In a small team like ours, every role has an abundance of opportunities to learn, grow and show initiative

Partner Success Specialist

Brisbane, Australia

This role is a fantastic opportunity for an enthusiastic individual who is eager to enter into the startup world and grow with the company. You'll need to have plenty of initiative, and drive to ensure that Fathom's customer experience is second to none.

We're looking for a confident communicator who demonstrates a passion for solving problems and helping business owners succeed. You should be able to build and maintain strong relationships that cater to the client's needs and provide a strong sense of customer service. You will work closely with a team dedicated to developing and delivering an amazing product and experience to our customers.

What you'll be doing:

  • Helping a wide range of companies, from SMEs to corporate clients, in a consultative role
  • Assisting some of Australia’s leading accounting firms with their use of Fathom, by providing exceptional guidance, product tours and support
  • Honing your product knowledge, so you can respond to product questions with thoughtfulness and empathy
  • Capturing customer feedback to help shape product development
  • Representing Fathom at industry events and conferences
  • Collaborating closely with team members from our Brisbane and Seattle offices

Desired Skills and Experience:

  • Outstanding written and verbal communication skills, and willingness to contribute as part of a collaborative and dynamic team
  • Candidates must have completed, or be on their way to completing a Bachelor's degree (Business, Finance, Accounting or similar) from an accredited university
  • Technically proficient using cloud accounting systems and other web technologies would be advantageous
  • A problem solver and team player who enjoys wearing multiple hats
  • Genuinely excited to help advisers and small business owners gain valuable insights and make better business decisions
  • A self-starter who takes pride in going above and beyond to get the job done
  • Eager to learn about the accounting and software markets, and takes initiative to grow their industry relationships and knowledge
Apply now

Partner Consultant

Brisbane, Australia

Are you an accountant looking for a new challenge? An opportunity exists to be at the cutting edge of the cloud accounting and business intelligence space.

We're looking for a confident and proficient communicator to join our growing team. This is a fantastic opportunity for a passionate and enthusiastic individual who is eager to join a fast growing technology company.

In this role, you have the opportunity to wear multiple hats – consultant, educator and relationship manager. You will work closely with a team of like-minded colleagues, who focus on the needs of our clients by delivering an amazing product and service.

What you'll be doing:

  • Helping to educate accountants on the value of delivering reporting and advisory services using Fathom
  • Working in a consultative role with many top accounting firms across Australia and New Zealand
  • Driving an education-led approach to increasing product adoption among a variety of business enterprises
  • Building and maintaining strong relationships with our channel partners
  • Be part of the team representing Fathom at industry events and conferences (occasional domestic and international travel may be required)
  • Most importantly, representing the Fathom brand by providing the highest quality customer service and care to our partners

Desired Skills and Experience:

  • An outstanding written and verbal communicator
  • A problem solver and team player who enjoys wearing multiple hats
  • A self-starter who takes pride in going above and beyond to get the job done
  • Comfortable using cloud software and other web technologies
  • Genuinely excited to help advisers and small business owners gain the insights they need to make better business decisions
  • Candidates must have completed, a Bachelor's degree (Business, Finance, Accounting or similar)
Apply now